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 SERVICE GUARANTEE We move vehicles by…
We deliver peace of mind by…
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COMPLETE REGULATORY COMPLIANCE [Back To Top of Page]
- D.O.T. qualified drivers
- I.C.C./D.O.T. Authority Common & Contract
- State & Federal Permits
- Transit Licensing
- Insured to Protect Property: $150,000 Cargo/Physical Damage, $1,000,000 Public Liability
HUMAN RESOURCES [Back To Top of Page]
- Uniformed drivers
- Quality assurance trained personnel
- 24 Hour customer assistance
- Safety program
- On site dispatch personnel
- Clean & courteous drivers
- Customized quality control delivery programs
VEHICLE TRACKING [Back To Top of Page]
- Computerized Dispatch Shipment Interface System
- Dispatch within 72 hours of order confirmation
- 500 guaranteed delivered miles per day
- Vehicle Condition Reports and Verified Delivery Receipts
SAFETY [Back To Top of Page]
We are very proud of our safety rating. Click on the link below to search our Department of Transportation Number 520980 to view our safety rating.
STATUS REPORTS [Back To Top of Page]
The Shipment Status Report can be sent to your office each afternoon via fax or e-mail. There is sample of this report below
The report includes the date of your order, shipment number, vehicle description, origin, destination, mileage, tariff, designated driver and comments regarding the transaction. Our drivers are required to check in by noon each day, enabling us to provide you with an accurate status report as well as estimated time of arrival, changes in delivery, breakdowns, or delays when they happen.
We have found this to be a valuable service to our customers. The Shipment Status Report is to provided to save you time. If we can customize this report to suit your needs please contact our office at (800) 340-3793 from 9am to 5pm Monday through Friday.
TERMS AND CONDITIONS OF SHIPMENT [Back To Top of Page]
NOTE: DRIVEAWAY USA, INC. SHALL NOT BE LIABLE FOR THE FOLLOWING:
- Carrier is not responsible for damage caused by leaking fluids, battery acids, cooling system fluids, industrial fallout and acts of God.
- Carrier is not responsible for damage to a vehicle's mechanical system, exhaust system, alignment, and suspension or tuning of engine.
- Carrier shall be reimbursed for all normal and reasonable expenses incurred to repair a vehicle in shipment to road worthy condition.
- Carrier shall not be responsible for damage to a vehicle unable to move on its own power.
- Carrier shall not be responsible for the loss of any article left in a vehicle during shipment or for damages caused by any article left in the vehicle during shipment.
- Carrier will not be responsible for damage to a vehicle's windshield unless caused by the Carrier's gross negligence.
- All damages must be made/noted at the time of delivery of the vehicle or a claim for any such damage will not be honored.
- In all events, Carrier’s liability to Shipper, Consignee, owner or any agent of the foregoing shall not exceed the stated current market value of the vehicle at the time of the damage as published by the NADA.
- All claims subject to a $250.00 deductible.
- Carrier reserves the right to collect unpaid freight charges from the Shipper, Consignee, Owner and any Agent of the foregoing.
- Carrier is not responsible for damage to a vehicle more than eight (8) years old.
- Carrier reserves the right to transport a vehicle VIA another carrier when carrier cannot schedule shipment of a vehicle with its driver or equipment.
- All claims must be filed in writing with Driveaway USA, Inc., 1600 SW Market Street, Lee’s Summit, Missouri 64081, within five (5) days following delivery of the vehicle.